Nombre max. de visiteurs2
Salles de bain1
- Chambre avec serrure
- Ascenseur dans l'immeuble
|Adresse||Via Ergisto Bezzi, 00155 Roma, Italie|
|Type de logement||Chambre privée|
|Code de l'offre||1GU5OBWH|
|Temps de réponse||Quelques heures|
|Calendrier mis à jour||Aujourd'hui|
CLEANING FEE TO BE PAID DIRECTLY ON ARRIVAL EURO 29.00 PER
CITY TAX: € 3.50 per night per person.
|Nombre max. de nuits||2 semaines|
Our room was very pleasant and the air-con was really appreciated in the heat of July in Rome. We were however taken aback to find another couple in the flat when we arrived. Although they were lovely, it was not ideal to share a bathroom, especially when we had to leave for early morning flights and woke up our neighbours. I don't think this is stated anywhere in the advert and when I commented on this to Apollonia I was told "next time read with more attention and be simply more objective". I had not posted a review until I received the latter message, which I think is somewhat lacking in customer service
Our room was very pleasant and the air-con was really appreciated in the heat of July in room. We were however taken aback to find another couple in the flat when we arrived. Although they were lovely, it was not ideal to share a bathroom, especially when we had to leave for early morning flights and woke up our neighbours. I don't think this is stated anywhere in the advert and when I commented on this to Apollonia I was told "next time read with more attention and be simply more objective". I had not posted a review until I received the latter message, which I think is somewhat lacking in customer service!
Nice apartment! Good facilities, only one thing and that is, the shower is very small. But that's not a big deal.
Very clean and nice Room! Good descriptions how to get to the place and great Insider Tipps!
Also a very pleaseant and quick communication!
Super offer, great value for money, clean rooms, located in the best area-well connected with public transportation, still close enough to get to all main atttactions by foot. At the same time , the neighbourhood is very quiet for a calm night rest.
Apollonia is a great hostess, providing easy and clear instructions on how to get to the appartment, as well as useful info for wine and dine activities. We appreciated very much the opportunity to leave the bags in the appartment until evening, as we had a late flight, and thus were able to use the day.
Thank you Appolonia!
Appollonia was very helpful and nice with us, she provided us with all necessary to have a good time. The rooms is cozy and confortable. The building is very quiet and well communicated. just I missed having more towels.
+ detailed descirption to the accomodation
+ available fridge, espresso machine
+ close to tram and a lot of restaurants
- heating did not work; instead: air conditioning -> very loud!
1: No responsible person receives upon arrival. They did not send by email the department number or code of the key. The owner just sent the address of the building, which was quite confusing because the numbers did not match. When it finally reaches the building after asking neighbours. The goalkeeper is not informed of the arrival and cannot help you find your apartment or your key. I was able to communicate after an hour after several attempts.
During the stay:
2: The kitchen and bathrooms have mold, cleaning is not sufficient.
3: There are no blankets to cover the cold.
4: Room number 1 "Red" has the same key to room # 2 "Green" so that, the two rooms are not safe. People who rent a room can go to the other and vice versa when they want.
5: There is no coordination of reservations. During our stay two people were presented, who had booked them the same room as ours. They broke into the apartment and entered our room without our permission.
6: The owner sent a guy who tried to collect the cleaning fee, more than the price posted on the Internet after a tough discussion acknowledged the error.
7: No complaints allowed, always argue that the fault lies with the tourist.
8: The owner does not present any legal receipt of payment of the stay, the cleaning fee nor city tax. When I requested, he only gave me a handwritten note worthless without named, number of finances or company. I had to catch the plane, therefore cannot make police complaint.
The host cancelled the booking, this review is automated.
It's a nice appartement, very neat and clean. Just a walk away from the centre of Rome. We only had some troubles concerning the communication with the owner before our arrival. That was kind of stressfull sometimes.
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